These amazing workshops will jump-start your conference with great, actionable content you can take back to your facility. There is no extra charge for these 3-hour workshops, but space is limited, so register early to ensure you get your first choice!
A. Get What You Need From Your Anesthesia Team
How responsive is your anesthesia service to the needs of your facility? Here's expert advice for dealing with difficult providers and ensuring they bring much more than a bad attitude to the (head of the) table.
B. Build a World-Class Total Joints Program Nearly 1 million patients undergo total joint procedures in the U.S. each year, and by 2030, that number will triple. Whether you’re in an ASC or an acute-care facility, the team at the St. Cloud (Minn.) Surgical Center will show you how to build a successful same-day total joints program.
Darci Nagorski, CEO, St. Cloud (Minn.) Surgical Center
Kari Scholz, RN, BSN, CAPA, PACU nurse manager, St. Cloud (Minn.) Surgical Center
Julie Tonsager, RN, OR nurse manager, St. Cloud (Minn.) Surgical Center
Kim S. Schaap, MD, Orthopedic Surgeon, St. Cloud (Minn.) Surgical Center
11:30 a.m. – 1:00 p.m. | Lunch break on your own
1:00 p.m.Join the Mandatory Surgical Smoke Evacuation Movement One facility at a time, one state at a time, the battle for smokefree ORs is being fought at the local level. Get an update on mandatory smoke evacuation legislation from AORN’s senior manager of government affairs — and hear from OR leaders just like you who’ve taken matters into thier own hands by lobbying their state lawmakers and their surgeons. This informative and inspirational session will show you what you can do to fight one of the largest unaddressed health hazards facing OR staff today.
2:00 p.m.25 Ways to Improve Your Patient Experience Scores Whether you work in an ASC or a hospital, reimbursements and your facility's reputation are based on what patients think about the care they received. Learn about the gestures, both big and small, that ensure patients leave happy and satisfied - and spreading the word about your high-end service.
3:15 p.m.How to De-Escalate Workplace Conflicts You can calm any angry, reactive person — be it a surgeon, a patient, a colleague or a vendor — in seconds using a reflective listening technique called Affect Labeling, according to master peacemaker and mediator.
4:15 p.m.How to Conquer 5 Persistent Staffing Problems Break abuse. Excessive turnover. Late days and overtime. Personality conflicts. Here's how to cultivate a predictable, productive, civil, team-oriented workplace environment.
5:15 | Wine Tasting in the Exhibit Hall Treat your taste buds, network with colleagues and see new technology at our annual wine tasting on Thursday night. This event has been a favorite of ORX attendees for 10 years running!
8:00 a.m.The Role of Organizational Culture in Turnaround Time Time is money, especially in the operating room.Learn new ways to organize your staff, rooms and culture to keep surgeons happy and productive.
9:00 a.m. | Coffee Break
9:15 a.m.Hot Topics in Sterile Processing You're not alone if your OR/SPD relationship is like a bad marriage—more contentious than cooperative. The sterile processing experts at Beyond Clean offer creative ways to tackle the biggest issues facing administrators and sterile processing professionals. This session will take you inside the hidden world of one of the most important aspects of safe surgical care.
10:15 a.m.The Art & Science of Mindfulness Meditation Mindfulness expert Angela Tarquini-Sanders shares with you the growing mindfulness movement — why scientists are embracing it and how you can apply its principles to unhook yourself from stress and bring yourself back to the present moment in a few minutes of breathing-focused meditation.
11:30 a.m. Vendor-Sponsored Lunch Presentation*: Medical Receivables Financing, a Lawyer’s Perspective. Presented by Echelon Medical Capital.
1:30 p.m.How to Transform Your Facility Into a "High Reliability" Organization Leaders of high reliability organizations standardize the things they can control so they can save brain power for the things they can't. Instead of worrying about the things that will always get in your way, learn specialized techniques that will let you focus on the things you can control.
2:30 p.m.Anatomy of a Lawsuit Instead of explaining the legal risks of OR nursing from a lawyer's perspective, William Duffy, RN, MJ, CNOR, FAAN, explains it from a nurse's perspective. Mr. Duffy will discuss the legal risks nurses face and arm you with strategies you can employ to minimize the risk of a lawsuit. Plus, how to survive a deposition.
3:30 p.m.10 Real-Life Management Dilemmas: How Would You Respond? A surgeon strikes a nurse. The count is wrong but the surgeon insists on closing. An argument breaks out over what a patient has consented to. A staffer repeatedly fails to pay attention during time outs. Test your readiness to handle these potentially dangerous challenges and learn how to help your facility stay out of trouble in this action-packed interactive session. Hear the details of real-life cases, anonymously tell how you would react by clicking your audience response device, then find out what really happened.
4:30 p.m. ORX Power Hour & Cocktail Party in the Exhibit Hall
Get ready for unbelievable excitement when you visit the Exhibit Hall! Stop by our vendors to increase your chances to win amazing prizes worth thousands of dollars.Must be present in the Exhibit Hall to win.
Partial Prize List:*
• All expense paid trip to ORX2020, including a gift card for airfare and a stay in a beautiful suite • ORX2020 registrations and upgrades • GoPro Camera • Apple TV • Apple Watch • Amazon Echo • Fitbits • Apple iPhone • Bose Headphones • Apple iPad • Roku Premiere • Gift Cards • Amazon Fire TV • Wemo • Video Doorbell • Kindle • Universal Remote • ORX T-shirts and prizes
* Prizes are subject to change without notice
OR Excellence Day 3
Saturday, October 5
7:00 a.m. | Vendor Roundtable*
7:30 a.m. | Continental Breakfast
8:00 a.m.Solving Healthcare's Cost Crisis Marty Makary, MD, MPH, a New York Times best-selling author, Johns Hopkins surgeon and healthcare policy expert, will share insights from his new book The Price We Pay: What Broke Healthcare — and How to Fix It.
Marty Makary, MD, MPH, FACS, Johns Hopkins School of Medicine, Baltimore, Md.
Dr. Makary calls for common-sense reform to control the skyrocketing costs of surgery, and says facilities that embrace transparent pricing and a return to the mission of compassionate, patientcentered care will be financially rewarded and recognized as leaders of the free market medical movement.
9:00 a.m.From Baby Boomer to Millennials: Creating a More Cohesive Nursing Work Force Are your younger workers dedicated to patient care, into collaborating with colleagues and interested in advancing their clinical skills? Do they treat their career as a job instead of a calling? Here’s how to understand their perspectives in order to maximize their productivity.
10:15 a.m.It's Moral Injury, Not Burnout Healthcare providers are not burning out, but struggling with “moral injury” — feeling overwhelmed, demoralized, exhausted and alone. But it’s not you or your surgeons who’s at fault. It’s our broken healthcare system.
11:15 a.m.How to Negotiate a Pay Raise There's a very good chance that you don't make enough. Here's how to help leadership understand your worth andfeel good about compensating you properly for it.
12:15 p.m. | ADJOURN
* Vendor-sponsored session, no CME credits awarded.
Nursing Contact Hours A total of 17 contact hours may be earned. To earn the contact hours you must attend 90% of the session, and complete an evaluation. Contact hours earned for this program may be submitted for CNOR ® recertification. AORN is provider-approved by the California Board of Registered Nursing, Provider Number CEP 13019.
Ambulatory Surgery Center Administrators (CASC): We have applied for AEU credits for CASC and expect to be approved for 17 hours of AEU credits by BASC Provider #4254
Thank you for your interest in OR Excellence 2019! To view our impactful agenda for 2019 online or as a pdf, choose one of the options below. Ready to register? Click here.